Privacy Policy
How Coastline Auto collects, uses, and protects your information — and our commitment never to sell or share it with third parties for their marketing.
Who we are
Coastline Auto is an independent used-car dealership located at 12501 Philadelphia St, Suite 109, Whittier, CA 90601 (California Dealer License #82533). This Privacy Policy explains how we handle information you share with us through our website, contact form, phone, and text messages.
No sale or sharing of your information
Coastline Auto does not sell, rent, or share consumer personal information, mobile phone numbers, or SMS opt-in consent data with third parties for their marketing or promotional purposes.
Your mobile opt-in, phone number, and the consent you give to be contacted by text are used only by Coastline Auto to respond to and follow up on your inquiry. This data is never transferred to any third party, affiliate, or data broker for marketing.
Information we collect
We only collect the information you choose to give us. Depending on how you contact us, this may include:
- Your name and contact details (email address and, if you provide it, your phone number).
- The subject of your inquiry, any stock number you reference, and the message you write.
- Whether you opted in to receive text messages from us.
- Basic technical information your browser sends automatically (such as your IP address) for security and to keep the site working.
How we use your information
We use the information you provide to:
- Reply to your questions and follow up about vehicles, test drives, appointments, financing, and trade-ins.
- Send conversational and informational text messages about your inquiry if you provided your phone number and opted in.
- Maintain records of our communications with you and keep our site secure.
We do not use your information for unrelated marketing, and we do not add you to any mailing list without your consent.
Text messaging (SMS) and your consent
If you give us your phone number and agree to be contacted by text, you may receive conversational and informational messages from Coastline Auto about your inquiry, appointments, vehicle availability, and related dealership updates. Message frequency varies. Message and data rates may apply. Consent is not a condition of any purchase.
You can opt out at any time by replying STOP to any message, and you can reply HELP for help. See our SMS Terms & Conditions for full details. As stated above, your mobile opt-in data and phone number are never sold or shared with third parties for marketing purposes.
Service providers
We may use a small number of trusted service providers to operate our website and deliver messages on our behalf (for example, web hosting and a messaging provider). These providers may only process the limited information needed to perform their service for us, are bound to keep it confidential, and may not use it for their own purposes. We do not share SMS opt-in data with service providers for any third-party marketing.
How to opt out
You can opt out of text messages any time by replying STOP. To ask us to delete the information you have shared, or to stop contacting you entirely, email info@coastline-auto.com or call (562) 249-8133.
Data security
We use reasonable administrative and technical safeguards to protect the information you share with us, including secure transmission (HTTPS) and access controls. No method of transmission or storage is completely secure, but we work to protect your information against unauthorized access, use, or disclosure.
Data retention
We keep inquiry and contact information only as long as needed to respond to you, to maintain our business records, and to comply with legal obligations. When information is no longer needed, we delete or anonymize it.
Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above.
Contact us
If you have questions about this Privacy Policy or your information, contact us at:
Coastline Auto
12501 Philadelphia St, Suite 109, Whittier, CA 90601
Email: info@coastline-auto.com
Phone/Text: (562) 249-8133